We aim to dispatch all orders promptly and securely to ensure your photographic products arrive in perfect condition.
Processing Time
Orders are typically processed and dispatched within 2–3 business days. During peak times or for limited edition or custom items, please allow a little extra time.
Delivery Services
All orders are shipped using Royal Mail tracked services to ensure reliable and secure delivery. Depending on the item and destination, we use the following Royal Mail options:
- Tracked 24
- Tracked 48
- Special Delivery Guaranteed
- International Tracked
You will receive tracking details via email once your order has been dispatched.
UK Shipping
- Tracked 24: typically delivered next working day after dispatch
- Tracked 48: typically delivered within 2 working days after dispatch
- Special Delivery: guaranteed next day (Mon–Fri) for eligible items
International Shipping
- Royal Mail International Tracked: delivery times vary by destination (typically 5–14 business days)
- Buyers are responsible for any customs duties, taxes, or import fees charged by their country
Christmas Holiday Orders & Deliveries
To ensure your items arrive in time for Christmas:
- For custom or made-to-order products, please place your order no later than 7th December.
- For ready-to-ship items, please order by 14th December at the latest.
- For international shipping, please order 14 days prior to these dates
Orders placed after these dates may not arrive before Christmas, although we will continue to dispatch promptly and do our best to meet delivery expectations.
Collection (By Appointment Only)
Local customers may choose to collect in person by appointment only from our physical shop:
The Shop
Summerland Place
Minehead
TA24 5BT
Tel: +44 1643 25 25 25
Please contact us in advance to schedule a collection time.